If I need to return my insoles, what’s your policy?
Try Tread Labs for 90 days. If you’re not completely satisfied, send your insoles back for an exchange or full refund. Tread Labs will cover domestic (US) shipping. Please note that items marked final sale are not returnable.
If I trim my insoles to fit in my shoes, can I still return or exchange?
Absolutely. Trim your new insoles to fit your shoes and try them for 90 days. If you’re not completely satisfied, send your insoles back for an exchange or full refund. Tread Labs will cover domestic (US) shipping.
What is the fabric on top of the orthotic?
Tread Labs uses a 100% recycled polyester fabric specifically designed for footbeds. It has high abrasion resistance and low friction, to eliminate hot spots and blisters. In addition, it is infused with a permanent anti-microbial treatment for stink-free shoes.
Are Tread Labs insoles guaranteed?
Yes. Tread Labs moulded arch supports are covered by their million-mile guarantee. If they ever crack or lose shape, Tread Labs will send you a new pair. No questions asked.
Can I wash my Tread Labs Interchangeable Top Covers?
If you remove your Interchangeable top covers from the moulded arch supports, you can hand wash and air-dry them. However, if they are in really rough shape, you can always order a new set of top covers from their website.