What is the payment method?
The Vita Factory accepts all the major of Credit and Debit Cards. They also accept PayPal.
Where does The Vita Factory deliver?
The Vita Factory delivers to worldwide.
What if I received a damaged item?
If you receive a damaged item, please email photographs to The Vita Factory so that they can properly address your order. Please include your order number in your email.
Can I exchange my items?
The Vita Factory only replace items if they are defective or damaged. If you need to exchange it for the same item, send The Vita Factory an email with photos and the reason for your concern.
What is the The Vita Factory refund policy?
Due to the shipping guidelines, several types of goods are exempt from being returned. Including products that are health and personal care item, sanitary goods, hazardous materials, or flammable liquids or gases.