What is the payment method?
The Catholic Company accepts VISA, Mastercard, Maestro, AMEX, Discover, and PayPal.
Where do you deliver?
They deliver worldwide.
What is the return policy?
They want you to be happy with every purchase. They guarantee the quality and workmanship of every item. If for any reason you are not satisfied with your order, return it to them within 30 days of purchase for an exchange or refund. Items that are custom, personalized, or made-to-order cannot be returned or exchanged unless damaged or defective. Shipping and gift wrap charges are not refundable.
What to do if I receive a defective/damaged product?
Please keep the original shipping container and packing material, this may be required for insurance claims. Please contact them before sending back the damaged item.
What is the instruction to return the product?
To return the merchandise please contact their Customer Services department by email (firstname.lastname@example.org) and return your merchandise within 30 days of the date printed on your order packing slip. Label the box according to the address below, package the items carefully, and ship using a carrier with tracking including the US Post Office or UPS. All returned items must be in their original packaging and in the condition in which they were received. *Shipping and gift wrap charges are not refundable unless the item is damaged/defective.*
Can I exchange the product?
They do not process exchanges. Upon receipt of the merchandise, they will issue a refund via the original form of payment and you must place a new order. If you were a gift recipient, they will issue a gift card for the value of the merchandise.
* Return the item you do not want by contacting their customer service department.
* Place a new order for the item that you want. You do not have to wait for them to receive the returned item to place this order.
* Once they receive the returned product they will process your refund within 7 - 10 business days. (Please allow additional days for the refund to show back in your account, according to the regulations of your particular bank.)