What is the payment methods?
Stuart Weitzman accepts VISA, Mastercard, American Express and PayPal.
Can I order a narrow or wide if my size in a medium is out of stock?
It never hurts to try especially when they offer free shipping and free returns on full-price merchandise.
What do narrow and wide refer to?
A narrow graded shoe will be slimmer in the footbed. A wide graded shoe will be fuller in the footbed.
Why can’t I get all widths globally?
Stuart Weitzman offers a variety of widths depending upon the region. Note that the EU standard width is equivalent to a U.S. wide.
What is the exchanges policy?
While they are unable to automatically process direct exchanges at this time, you can still exchange your item in two easy steps.
First, return the item you do not wish to keep free of charge and receive your refund via your original payment method.
Then, place a new order on stuartweitzman.com or make a new purchase at your nearest SW boutique. Please note they do not accept exchanges on sale merchandise.
Can I change or amend my order once it has been placed?
Stuart Weitzman strive to deliver your purple box to your doorstep as quickly as possible, and they fulfil all orders immediately upon receipt. Therefore, they are unable to cancel orders or make any changes to an order once it has been placed.