How long will it take for my shipment to arrive?
Due to COVID-19 safety measures to protect SkinCeuticals shipping employees at this time, orders may take longer to process and shipping times may increase to 3 – 5 business days.
Which shipping methods does SkinCeuticals use?
SkinCeuticals ships to the contiguous United States via UPS Ground for the following rates: Orders of $1.00-100.00 for a $6.00 shipping rate; Orders of $100.01-$200 for a $7.00 shipping rate; Orders of $200.01 or more $8.00 shipping rate. Orders shipping to Alaska or Hawaii must ship via 2nd Day Air.
If you are a registered SkinCeuticals Member and your order totals $100 or more, SkinCeuticals will ship your order complimentary via UPS Ground to the contiguous United States. SkinCeuticals.com processes orders Monday - Friday in the order in which they are received. Please allow 1-2 business days for order processing and up to 5 business days for shipping. UPS delivers Monday-Friday.
Please note that due to the unique formulation of Adult Anti-Acne System, Advanced Brightening System, Advanced Pigment Corrector, Age-Defying Laser + Antioxidant System, AOX+ Eye Gel, Blemish + Age Defense, Hyaluronic Acid Intensifier (H.A.), LHA Solution, Phloretin CF Gel, Phloretin CF, Resveratrol B E – Federal Air Safety regulations indicate that orders can only ship via ground shipping and cannot be made to Alaska and Hawaii. SkinCeuticals apologises for any inconvenience and thank you for understanding.
How do I redeem my e-gift card?
e-Gift cards can be used as a form of payment for purchases on skinceuticals.com. To redeem your e-gift card, enter a 19 digit e-gift card number and 4 digit pin at checkout. Any remaining balance on your e-gift card can be used on future skinceuticals.com purchases.
Is it safe to use my credit card on your online store?
Your security is SkinCeuticals‘s top priority. SkinCeuticals is a VeriSign Secure Site. Their partnership with VeriSign allows you to learn more about SkinCeuticals before you submit any confidential information.
Which payment methods are accepted at SkinCeuticals?
At SkinCeuticals Visa, MasterCard and PayPal are all accepted.