How best can I take care of your 100% French linen clothing?
Hand wash in cold water in a mild detergent. Do not use detergents that include bleach or brighteners as these chemicals damage and weaken fibres. After washing, hang your linen naturally outside and be sure to hang coloured items in the shade. There is no need to iron your linen garments. If your garments become really crushed, simply press the garment whilst still slightly damp. Then use a medium-hot iron on the steam setting.
How long does international delivery take?
Seed Heritage delivers via DHL Express from Australia to New Zealand within 2-4 business days and 38 other countries, including Ireland, within 4-10 business days. Free shipping for international orders of $250AUD and above.
How do I track my order?
Seed Heritage orders are usually dispatched within two business days. When your order is dispatched to the Delivery Service, they will email you with your Tracking Number to track your order.
What is your returns policy?
Seed Heritage has temporarily extended their return and exchange policy from 14 days to 30 days for purchases made both in-store and online. You return the product in its original condition, unworn and with the tags attached. You supply the store receipt/tax invoice or online order confirmation email as proof of purchase.
Are there products that do not qualify for returns?
Unless required by local law, gift cards (including eGift Cards), swimwear (except where hygiene seals are intact), underwear, lingerie, hair accessories, cosmetics and jewellery are excluded from this returns policy and cannot be returned because of change of mind or incorrect size/fit.