How does your 90-day guarantee work?
Pet Wellbeing‘s guarantee is quite simple! If you need to send any of their products back to them for any reason, please contact customer service for a return authorisation number, and instructions to get the order back to the correct location. There is only one facility that processes refunds for Pet Wellbeing, so they do not recommend requesting a return-to-sender for any shipments unless this has been specifically requested by their customer service team.
Full details on our 90-day money-back guarantee can be found on their website.
How are your supplements administered?
In addition to some pets denying receiving supplements directly into their mouth, each pet responds differently to the treatments they receive and/or may have certain sensitivities to some ingredients.
In order to minimise the risk of gastrointestinal upset, and to circumvent any challenges with trying to get your pet to accept Pet Wellbeing products, they suggest dropping their tinctures directly into your pet’s regular meal. If your pet is particularly keen at detecting changes to their regular food, you may like to try administering alongside a new treat or something they may not be as familiar with, flavour-wise.
Otherwise, weaning onto the product is also a great option! You may like to start with just a drop or two, and gradually increase over a few days or so, until you reach the full recommended dose for your pet’s weight.
If your pet is not eating, you could add it to a small amount of water or broth (an amount they will consume in one sitting).
If you have to, you can administer it directly to the mouth, but if you’re going to do it that way, Pet Wellbeing would suggest you measure the dose into a separate syringe and mix it with some food or water before giving it to your pet. This makes it more palatable and can avoid contaminating the product.
In short, any way you are able to get their supplements into your pet would be just fine!
Where are your ingredients sourced from?
Pet Wellbeing ingredients are sourced from qualified suppliers who meet Pet Wellbeing‘s stringent vendor qualifications, and rigorous GMP standards, including the highest quality of purity and safety. They are organically cultivated, sustainably harvested, or selectively imported.
Is this FDA approved?
Dietary supplements are regulated by the FDA under the dietary and supplements health & education act (DSHEA) of 1994. Supplements do not require ‘FDA approval’ but must comply with DSHEA regulations. Pet Wellbeing work strictly with FDA-registered, cGMP-compliant facilities in the USA to ensure that all ingredients and products adhere to strict quality control guidelines from start to finish.
How should I store my product/s?
Pet Wellbeing‘s liquid tinctures do not require refrigeration, at all. There is no harm in keeping them in the fridge if you would prefer to, though this can change the consistency of the liquid and may make it a bit more difficult to dose accurately. The base the herbs are suspended in will protect the potency and quality of the supplement, though it is recommended to store Pet Wellbeing products away from direct sunlight, in a cupboard or drawer.
The same applies to capsules and/or powders: the ingredients have already been dried and are preserved as part of the manufacturing process. However, if the product contains probiotics, you may like to keep it in the fridge.