Which payment methods do you accept?
Peggybuy accepts Visa, Mastercard, PayPal, American Express, Diners Club and Discover.
How do I check the status of my order?
If you are a Peggybuy member, just log in to your account and click “Orders” to view order details and order status updates. Guests will receive a confirmation email containing order details and a link. In order to protect your privacy, you can check the status of your order by clicking the link and creating your Peggybuy account.
Can I cancel a paid order?
Yes, you can cancel it before the order status changes to “Processing.” Log into your account and send a message or find “Online Chat” if it is urgent. Peggybuy will make arrangements as soon as possible. Please note that once the order is shipped out, it is unable to be cancelled.
Are there any additional fees involved in international shipping?
In some cases, there will be VAT or customs duties levied by your destination country. The recipient must pay additional charges for customs duties or taxes. Customs duties and taxes vary from country to country.
Will my entire order be shipped in one package?
Usually, your entire order will be shipped in one package. However, if your order includes products from manufacturers in different locations, multiple packages may ship to fulfil a single order.