How do I upgrade to the latest version of any Nuance app?
That depends on the version you currently have. Upgrade pricing is available from Nuance e-commerce store for professional individuals and legal individuals. For professional group products, purchasing maintenance and support entitles the user to free upgrades.
How can I look up my order?
You can use Nuance’s ‘quick order lookup’ on the website to review your order details, download your products and view/print your invoice.
Why do I need to set my browser to accept cookies?
Nuance’s commerce system is cookie dependent. They use cookies to track products in your shopping cart, as well as discounts and other attributes of your order. The cookie identifies your cart contents (products, discounts, etc.) or order information (billing and personal information are not saved in the cookie). Each time you make a purchase on the site, the cookie is used to speed up the checkout process and enhance your shopping experience.
What is your refund policy?
Nuance offers a 30-day money-back guarantee on most products. But Dragon Anywhere subscriptions are ineligible for a refund.
Which payment options do I have?
Nuance accepts VISA, Mastercard, American Express, Discover Card, Diners Club, JCB, and PayPal.