How does Network Solutions charge for renewals?
Network Solutions has a process for renewals that are designed to protect their customers. When you purchase a domain product the account is automatically set to Auto Renew. This protects you from losing your domain name. Auto-Renew ensures your domain name is safe by automatically charging the account approximately sixty (60) to ninety (90) days prior to the end of the term period.
Before your product expires, you will receive an automatic renewal reminder letting you know the date that your card will be charged. You may be asked to update your payment information if your credit card on file is invalid.
When an automatic renewal processes, you receive an email confirming the order and that the renewal was successful. This occurs 60 days before product expiration or if renewed on a later renewal attempt.
An order payment failure email is sent when an automatic renewal fails. This occurs 60 days before product expiration and every failed attempt after, which occurs every 14 days to give you plenty of time to fix the issue before the product or service expires.
If auto-renew is not set up, Network Solutions customers have to manually renew domain names through their Account Manager portal. That is also the same place to change your renewal status to either turn it on for automatic renewals or turn it off to control domain renewals manually.
How can Network Solutions help me if I run into technical issues?
Network Solutions are a team full of technical expertise to help you with anything you need related to their products and services. Network Solutions are trained to troubleshoot and assist you to resolve any technical issues. Depending on the nature of the technical issue, you can call in and speak with a trained agent who can assist by remotely fixing the issue on their end. They will walk you through their work, step-by-step, to ensure you feel confident they know what they are doing. The agent will document their work and can provide you with a ticket number to call in and track the progress of the work if the technical issue takes time to fix.
Network Solutions specialises in solving website problems! Contact the Network Solutions Customer Support team at 1-877-628-8686.
Does Network Solutions ship globally?
Yes, Network Solutions ships internationally.
Which payment methods are accepted at Network Solutions?
At Network Solutions Visa, MasterCard, Credit Card and PayPal are all excepted.
Do Network Solutions offer any affordable items?
Network Solutions does offer an equipment bundle that allows customers to buy multiple items together to save money.