What is the warranty period for goggles?
3 years from the purchase date!
Due to COVID-19 circumstances, Messy Weekend has extended the warranty period from 2 to 3 years.
If you have any issues with your goggles please reach out to Messy Weekend on firstname.lastname@example.org and they will happily assist you. Make sure to include your order number (starting with MW…) and pictures of the issue.
How much does shipping cost?
Messy Weekend offers free shipping (4-10 business days) to all EU countries and the UK.
Moreover, Messy Weekend also offers the following shipping options in Austria, Belgium, Czechia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal, Spain, and the UK:
- Parcel Shop Delivery (1-3 days) for €3.99 // approx. £3.67 GBP
- Express home delivery (1-3 days) for €4.99 // approx. £4.60 GBP
- DHL On-Demand (1-2 days) - Schedule place and time via SMS for €6.99 // approx. £6.44 GBP
What payment options does Messy Weekend accept?
You name it – Messy Weekend takes it! American Express, MasterCard, Visa, etc.
Messy Weekend also accepts PayPal, ApplePay, and MobilePay (Denmark).
For country-specific payment options, please view your list of payment options when checking out.
Why have I not received an order confirmation?
No confirmation email yet? Don’t panic!
Sometimes Messy Weekend’s emails take a couple of minutes to be sent or sometimes they land in the spam folder. Please check all of your email folders again in 30 minutes - if you still haven’t received your confirmation, send Messy Weekend a message at email@example.com, and they will be happy to confirm your order and resend the confirmation email. Messy Weekend apologizes for the inconvenience!
What is Messy Weekend‘s return policy?
Changed your mind? Messy Weekend has free returns on orders over €50 // $55 // 350 DKK within the EU.
A new and unused product can be returned in its original and intact packaging (box) for a full refund or in exchange for another product within 30 days of the initial delivery. Base layers cannot be returned if worn.
Please follow this link messyweekend.returnscenter.com to initiate the return and to receive a prepaid return label. Once you have received the return label, you have 14 days to send the package back to Messy Weekend. Please note any express shipping costs are non-refundable.