How long will the battery of my watch last?
The expected battery is 2 to 4 years depending on external factors like heat and cold. Jowissa uses standard silver oxide battery cells.
Can I wash my leather strap with water?
Leather straps should not be washed with water. For cleaning their strap, customers should refer to their local watch dealer to get a special leather cleaning product.
Can I adjust the length of my steel or ceramic bracelet?
Yes, the length of Jowissa‘s steel and ceramic bracelets can be adjusted to fit individual wrist size. Check Jowissa’s instructions page for further information. Customers’ local watch dealer may offer the strap adjustment as a service too.
Is your watch water-resistant?
AT Jowissa, the watch is tested for at least 3 ATM water resistance. It should not be worn when bathing or showering. Excessive contact with water can lead to defects. Such defects due to exposure to water are not covered by Jowissa’s guarantee.
What is the meaning of the brand name JOWISSA?
The name Jowissa is a combination of the first and last name of the company founder Josef Wyss.
How long will my order take?
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays. If Jowissa is experiencing a high volume of orders, shipments may be delayed by one day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of a customers order, Jowissa will contact customers via email.
How do I set the time and date once I’ve received my watch?
To adjust the date pull the crown to position 1 and turn it in the desired direction. To adjust the time pull the crown to position 2 and turn it in the desired direction. For more information, visit Jowissa’s website and go to ‘Instructions’.