What is a Non-Flexible Booking?
When you make a Non-Flexible Booking, you cannot cancel the booking. If you choose to cancel your booking after making a Non-Flexible Booking all deposits and booking fees will not be refunded.
What is a Standard Flexible Booking?
A Standard Flexible Booking will allow you to change your booking with HostelWorld as many times as you want without losing your deposits or booking fees.
Can I pay cash on arrival?
The payment methods depend on the property’s policy. The property clearly displays on their micro-site the methods of payment you can use on arrival. It can either be cash, credit or debit cards.
What payment methods are accepted when making a booking?
HostelWorld accepts Visa, Visa Delta, Visa Electron, Mastercard, Switch, JCB, Laser or PayPal at the time of booking.
What happens if I do not receive a confirmation?
If you do not receive a confirmation, click on the, ‘confirm’ button and it will take less than a minute for the confirmation email to appear on your screen. If the confirmation does not come to you, contact HostelWorld on firstname.lastname@example.org and they will be happy to assist you.