What forms of payment does Grupo Xcaret accept?
Grupo Xcaret accepts MasterCard, Visa, American Express, PayPal, JCB, Discover, and Diners Club.
Does Grupo Xcaret have packages with both hotels and flights available?
Yes! Grupo Xcaret does have Hotel + Flight packages. These are to stay at Hotel Xcaret México, where you can enjoy the unique experience of Grupo Xcaret‘s ALL-FUN INCLUSIVE® program that offers you unlimited access to their parks and other services.
Can I visit more than one park in one day?
Depending on the combination you can visit one park per day or two parks on the same day. For more information about the different combinations, you can communicate with Grupo Xcaret‘s contact centre where an agent will help you to put together the package that best suits you.
If I make my booking online, when will I receive my tickets?
At the moment, if you purchase online and click on “pay”, a coupon will appear. This means that your purchase was completed. This coupon must be printed and presented at the parks ticket booths along with the credit card used for the purchase and an official ID.
Can I pay with another person’s credit card even if they are not visiting?
Yes, you can always buy with the card of another person as long as on the day of your visit you present at the ticket booth of the park, the copy of the official identification of the owner of the card and the copy of the credit or debit card that was used to pay. In both cases, these should be copied by both sides and signed by its owner.