What is the payment method?
GB Posters accepts VISA, Mastercard, Maestro and PayPal.
Where does GB Posters deliver?
GB Posters delivers to limited countries that are available during the checkout process.
How much is delivery?
Delivery costs do vary depending on the items you are purchasing, you can find this and more delivery information on their delivery page. If you have any further questions you can contact their customer service team on firstname.lastname@example.org or via their contact form.
How do I return the item?
Not happy with your item or you’ve ordered the wrong size? Not to worry, they offer 14 days to return. All you have to do is contact the customer service team quoting your order details and the reason for return. You can reach them at email@example.com or via their contact form. From there, their team will be in touch as soon as possible advising of the next steps you need to take to post the item back to them. Once the item is received and processed by their returns team your order will be refunded, minus any original postage costs. Please always keep hold of your proof of postage for them, this can be requested from time to time. They always suggest using a tracked return service. Their returns page can also be viewed on site.
My order has arrived damaged. What to do?
At GB Posters, they take every care to ensure that your order arrives in pristine condition. However, due to the delicate nature of certain products in some rare circumstances items can arrive damaged. GB Posters‘s aim is to ensure complete satisfaction with your order and to allow them to offer a quicker response time to their customers they operate a photo returns policy for any goods received in damaged condition. Please follow these steps if you have received damaged items:
* Email firstname.lastname@example.org with your order reference number in the subject field.
* Describe in as much detail as possible the damage to your product and attach photographic evidence detailing the damage to the product.
* GB Posters will contact you within 24 working hours to process a replacement.
GB Posters do request that all damages are reported to them within 7 working days of receipt allowing them to take the appropriate steps with their couriers. Their damage policy can also be viewed on-site.