Are you animal cruelty-free and vegan?
Absolutely, all of Flora and Fauna products are free of animal testing and 100% vegan. That is a key criteria in anything being sold on Flora and Fauna‘s site. Many of their products are approved by PETA, Leaping Bunny, Certified Cruelty Free, NATRUE or the Vegan Society.
Which payment options do I have?
Flora and Fauna accepts VISA, Mastercard, American Express, Pay Pal and Klarna.
How safe am I paying online?
Please note Flora and Fauna does not store your payment details and they never write your card details down.
Do you accept returns?
Flora and Fauna accepts returns on products provided they are returned in the same condition as they were bought and have not been used, opened or the seal broken. If you change your mind you can return a product. Please include a copy of your order confirmation or a handwritten note with your order number. Flora and Fauna does not refund the delivery costs. All returns must be received within 28 days.
Are there products that do not qualify for returns?
Change of mind returns are not available for razors, blades, facemasks, underwear, period underwear, menstrual cups, chocolate, reusable sanitary pads, feminine hygiene products, sexual wellness products, Green + Kind Konjac Sponges or gift cards.