At easyCar, they pride themselves on getting their customers the best possible car hire deals. With their secure search and booking engine, you can compare prices across hundreds of brands, from international giants like Hertz and Avis to smaller local rental companies around the world. Compare and book car hire from over 1,600 brands in over 45,000 locations. So what are you waiting for? Book your perfect hire car with easyCar today!
easyCar provide hire car services across the globe, so whether it’s exploring the family-friendly beaches of southern Spain in an air conditioned seven-seater, or cruising through the dusty American desert with nothing but backpacks and a Jeep that you are after, they can find you the perfect car. With one way rentals on offer too, you can easily experience the road trip of your dreams. easyCar strive to provide a straightforward and hassle free experience – after all, it’s in their name. Using easyCar as your rental agent means that there are no hidden fees and all important extras are already included in your price – a bit like an all-inclusive holiday.
Here are some great tips & tricks for extra savings at easyCar:
Can I book without a credit card?
Yes. When booking online you can use a debit card for the payment. You can also use a card that is not in the same name as the main driver when making payment online. However, when picking up the rental car the main driver needs to bring a credit card in their own name with enough funds to cover the excess amount. If the main driver cannot present this at the rental desk, the car might not be released. In such cases, no refund will be made. Your rental conditions will outline which credit cards are accepted by the rental agent.
A few rental companies will allow you to rent with a debit card in certain locations. When you search for a car online, click the Important Information button on the option you are interested in. In the Payment section under Debit and Credit Card Information, you can see if the rental company will allow you to use a debit card for pick-up. If it does not specify that debit cards are accepted, you will not be able to rent without a credit card in the main driver’s name.
How do I get a VAT invoice?
As they are not the service provider, they are unfortunately not able to provide a VAT invoice. If you require a VAT invoice, please check with the car rental company your booking is with to see if they can provide this for you.
They can, of course, provide you with a payment receipt for payments made to them, but this will unfortunately not include a VAT amount or payments made at the desk. You can find your payment receipt by logging in to the Manage Booking section of their website and clicking Payment Receipt.
Can I change the fuel policy?
If you are not happy with the fuel policy on your booking, you can easily change to a different option by logging into the Manage Booking section of their website. As the fuel policy is tied to the specific booking chosen, you will need to select a different option to change the fuel policy. If you click Change Vehicle this will give you the option to run the search again, and you can change to an option with different fuel policies.
If the price of the new option is higher or lower than your original booking, only the difference will be charged or refunded.
Why is ET* appearing on my bank statement?
If ET* has appeared on your bank statement you have likely booked a car rental or bus, coach, rail or taxi transfer online recently.
What is Strong Customer Authentication (SCA)?
3D Secure authentication can be requested by your bank to confirm the identity of the cardholder of the credit card. This will become more common after 01/01/2021 due to European regulation called PSD2 which aims to make online payments more secure.
How can I complete SCA?
If an authentication is needed, you will be redirected to a view in which you will need to complete the authentication. There are different ways for banks to verify the identity of the cardholder but they see the most common way a one-time passcode sent via SMS or a password requested.
What should I do if I fail the SCA?
They recommend that you contact your bank for advice on how to activate and use 3D secure. This process is managed by your bank for security reasons.
If you need to get in touch with easyCar about an order, an inquiry, or anything else, there are many ways you can do this.
Send an email
You can send an email at email@example.com, and they will be happy to help.
Give easyCar a call at +44 203 318 6960, and they will be more than happy to help.
Their Address is as follows:
c/o CarTrawler Corporate Head Office
Dundrum Business Park,
easyCar is available 24/7 for online bookings.
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