What is the payment method?
CurrentBody accept payments through VISA, Mastercard, Maestro, and PayPal.
Where does CurrentBody ship?
CurrentBody provides Worldwide shipping.
Who delivers the order?
CurrentBody delivers the order through DPD Express or Royal Mail.
How long it will take to deliver?
Delivery time is usually 2-3 days.
What is the return policy?
If for whatever reason you are not happy with your purchase, you have 30 days to return your item(s). If the item is new and unused, with all the original accessories, packaging and manufacturing seals intact, you will be eligible for a full refund. Please note that they are unable to refund any delivery or postage costs incurred. For a number of brands, including Clarisonic, Tria, SmoothSkin, and NuFACE, we offer a 90-day money-back guarantee. Full details of this return policy are mentioned on each product page and it is only applicable to devices. All of their devices offer a 2 Year Warranty period as standard, which can be managed directly with their customer service team. Philips offers a 100-day money-back guarantee and any returns under this policy will be managed directly by Philips. If you have any questions about your Philips 100-day money-back guarantee or returning a Philips device, please get in touch with their customer service team at sales@currentbody.com before sending back your Philips item(s). They will provide you with a dedicated returns number and details of how to return your device. They will aim to process your return on the day they receive your parcel. Once the return has been processed, you will receive an email confirming your refund. Following this, they advise that it usually takes 5 days for your account to be credited with the refund, however, some payment providers and payment types can take up to 14 days to credit your account. Please note that they cannot be held responsible for any loss or damages to your parcel in transit. In the event of a return, you will be refunded the amount you paid for the product. A selection of countries offers consumers the opportunity to reclaim import taxes and duties. However, this requires a personal application to your local government or authority and we are unable to support this process. Please note the Refreshed NuFACE devices are non-returnable unless faulty. They come with a 6-month warranty which covers the device should you experience any faults.
How can I withdraw the product?
You shall have a period of 14 days after the date on which you have received the Goods to withdraw from the Contract and to return the goods to them. Subject to the provisions, you shall be responsible for payment of the direct costs in returning the Goods to them. The right to withdraw from the Contract does not affect any of your statutory rights. The right to withdraw from the Contract does not apply in respect of any audio or video recordings or computer software which have been opened by the Customer. In the event that they supply substituted Goods to you in accordance with the provisions. your right of withdrawal is as set out as above except that the cost of returning the goods shall be borne by them.