Can I exchange an order?
Calm only replaces items if they are defective or damaged. If you need to exchange it for the same item, contact them.
What payment methods do you accept?
Calm accepts VISA, Mastercard, American Express and PayPal.
What is your return policy?
The Calm policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange.
How will I know that my return has been accepted for a refund?
Once your return is received and inspected, Calm will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
How will I receive my refund?
If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.