What is BudgetPetCare’s shipping cost?
They offer Free Shipping on all orders. They also offer Tracked Shipping service at only $4.99. For peace of mind and reliable delivery, select Tracked shipping while checking out.
How long will my order take to arrive?
Most orders are shipped within one business day. Orders placed over the weekend or federal holidays are shipped on the next business day. Customers start receiving orders within seven business days, and 97% of customers receive their orders in 10-15 days.
How can I change my order?
BudgetPetCare would be more than happy to change a customer’s existing order. Please contact them toll-free at 1-800-840-2008 (Mon-Sat 9 AM - 6 PM CST) or email them at customerservice@BudgetPetCare.com.
Sometimes, images on the website are different from the product received. Why?
All images are for illustration purposes only. Actual products may vary due to product enhancement or changes by the supplier. Sometimes, due to differences in monitors, the colours of products may also appear different from those shown on the site. Also, some products may have an associated image only, which is for reference and illustration purposes only.
How will I be informed of my order status?
Customers will receive an email when their order is placed and another email when the order is shipped. Customers can also check the status of their order anytime by logging into their account on BudgetPetCare‘s site.