Where Is my order?
With Brave New Look, all orders are printed and made by hand, so it can take up to a few weeks to arrive at your door. Rest assured they will get you your items as soon as possible! Visit their website to learn more about Brave New Look‘s fulfilment processes and expected delivery times.
How does Brave New Look work?
Brave New Look is an online pop-up store. All designs are made to order. After you buy from Brave New Look, your items are custom printed, assembled by hand and sent directly to you. No middle man, no mark-ups.
Which payment methods are accepted at Brave New Look?
Brave New Look accepts Visa, Mastercard, American Express, Discover, and PayPal.
Does Brave New Look have a quality guarantee?
Yes! Brave New Look wants you to be completely satisfied with your purchase. If your products are incorrect or flawed in any way, they’ll send you a replacement, free of charge.
What Is Brave New Look‘s return or cancellation policy?
Unfortunately, since Brave New Look‘s orders are custom and made-to-order, they cannot accept returns or cancellations at this time. However, Brave New Look will send you a replacement, free of charge, if you are disappointed with your order for any of the following reasons: the product itself is flawed, the quality of the printing is poor, or the final product is materially different than the design presented online. If you are in any way unsatisfied with your purchase, please contact them at firstname.lastname@example.org.